GW Work

This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations.

Author

• Edwards, Elizabeth

Keyword

• transcript analysis
• reference services
• assessment
• IM reference

Date created

• 2009-03-30

Type of Work

• Presentation

Rights statement

• In Copyright

Persistent URL

•  https://scholarspace.library.gwu.edu/work/tq57nr733

License

• All rights reserved

Relationships

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	CIL2009.ppt	2019-02-12	Open Access	Press to Select an action Download