Learning from Logs

Edwards, Elizabeth

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This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations.

Edwards, Elizabeth

2009-03-30

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https://scholarspace.library.gwu.edu/work/tq57nr733

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	CIL2009.ppt	2019-02-12	Open Access	Download View in Browser

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Learning from Logs Open Access

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