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Renewing the Call to Reform the Federal Employee Complaint, Appeal and Grievance Systems Open Access

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With the passage of the Civil Service Reform Act of 1978 (CSRA), the current federal employee complaint, appeal, and grievance systems were implemented. Although the reform was significant and had much promise, it has developed into a lengthy and complex process. This paper is divided into seven parts. Part I is an introduction of the problem. Part II is an historical overview of the federal employee complaint, appeal, and grievance systems leading up to the CSRA. Part III is an overview of the systems established by the CSRA. Part IV is a discussion of the problems with the systems implemented by the CSRA. Part V considers four proposals for reforming the systems. Part VI makes additional recommendations for reform. Part VII is a brief conclusion with a call to action.

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