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The Role of System Thinking Development and Experiential Learning on Enterprise Transformation Open Access

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The recent economic downturn has had global repercussions in all businesses alike. Competition is fierce and a survival of the fittest model is always present; fast delivery times and innovative designs ultimately translate into the enterprises' bottom line. In such market conditions, enterprises have to find ways to develop and train their workforce in a manner that enhances the innovative capabilities of the enterprise. Additionally, if companies are to stay competitive, they have to ensure critical skills in their workforce are transferred from generation to generation. This study builds on recent research on system-thinking development via experiential learning methodologies. First, a conceptual framework model was developed. This conceptual model captures a methodology to construct a system-thinking apprenticeship program suitable for system engineers. Secondly, a survey of system engineering professionals was conducted in order to assess and refine the proposed conceptual model. This dissertation captures the findings of the conceptual model and the implications of the study for enterprises and for system engineering organizations.

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