Project Leaders’ Perspectives on Team Resilience

Using the viewpoint of project leaders in knowledge-intensive workplaces, this dissertation explores the concept of team resilience. To gain insight into the project leaders' perceptions and experiences regarding team resilience, in-depth interviews were conducted using the critical incident technique. The study reveals that project leaders perceive team resilience as an emergent state, characterized by a communal evolution and facilitated by high-quality relationships, safe communications, clear purpose, social support, high potency, and transformational leadership. In addition, team resilience is impacted by contextual factors introduced by individual team members, a team’s organization, outside organizations, and the environment. Adding to the literature, this study emphasizes the importance of aligning contextual and team factors in order to strengthen team resilience. In this paper, practical implications for improving team resilience are provided, particularly in knowledge-intensive industries. The study acknowledges limitations, such as participant selection and researcher subjectivity. Overall, this study contributes valuable theoretical and practical insights into the fabric of team resilience, advocating for a holistic approach to understanding and cultivating resilience within project teams.

Author

• Rookwood, Renee L.

Language

• English

Keyword

• Qualitative Study
• Workplace
• Reflexive Thematic Analysis
• Team Resilience
• Team Dynamics

Date created

• 2024

Type of Work

• Dissertation

License

• All rights reserved

Rights statement

• In Copyright

GW Unit

• Human & Organizational Learning

Degree

• Ed.D.

Advisor

• Korte, Russell

Committee Member(s)

• Pitsko, Rob
• Miser, Martha

Persistent URL

•  https://scholarspace.library.gwu.edu/etd/tx31qj65w