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Emotional Intelligence, Thinking Styles, and Certification Achievement of Senior Human Resource Professionals in the United States Open Access

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Abstract of DissertationEmotional Intelligence, Thinking Styles, and Certification Achievement of Senior Human Resource Professionals in the United StatesThe study examined the relationship between Emotional Intelligence as measured by the Emotional Intelligence Self-Description Inventory (EISDI), Thinking Styles as measured by the Thinking Styles Inventory-Revised II and Certification Achievement of senior human resources professionals in the U.S. as measured by passing the SPHR® examination in the first attempt. The research questions that were investigated were: What is the impact of senior human resources professionals’ thinking styles (TS) overall scores and sub scores on certification achievement? What is the impact of senior human resources professionals’ emotional intelligence overall scores and sub scores on certification achievement? What is the impact of senior human resources professionals thinking styles overall scores and sub-scores and emotional intelligence overall scores and sub-scores on certification achievement, controlling for selected demographic factors? Logistic regression analysis was conducted for 260 participants of the study and analysis of the results found that, when the variables were considered with the specified controls, in blocks, and in the logistic regression model that best explained the variance in certification achievement with 20.7% Nagelkerke R2, only facilitating thinking with emotions predicted passing the SPHR® exam the first time while thinking style Type II (i.e., more operational) predicted failure. Thinking styles Type I and III (i.e., more strategic) and the selected demographic factors (i.e., gender, age range, highest degree achieved, preparation time, human resources experience, and funding source) were inconclusive in their impact on SPHR® certification achievement. The findings show the importance of developing facilitating thinking with emotions and strategic thinking skills for preparation for the SPHR® exam.

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