Institutional Factors that Impact Managers’ Attitude Towards the Value of Telework in the U.S. Federal Government: An Exploratory Study Using Latent Class Analysis
Open AccessTelework is a strategic human resource development (HRD) practice many employers have adopted to support organizational and employee performance. For the U.S. Federal Government workforce, legislative law requires Federal agencies to implement telework to the maximum extent practicable. However, there is significant research indicating a high percentage of managers in the Federal Government do not support telework. The purpose of this study was to examine latent classes of institutional factors among managers in the Federal Government and determine their likelihood of attitudes towards the value of telework based on class membership.The findings of this study determined that there are distinct latent classes of managers based on manifested indicators of institutional factors. Additionally, the likelihood of managers’ attitudes towards the value of telework can be determined based on the prevalence of workplace telework culture, adequate supervisory training, and experienced benefits of telework.
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