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  1. Beyond the Buzz: Planning Library Facebook Initiatives Grounded in User Needs

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  2. "Okay, This is Just Too Weird" Identifying Outreach Opportunities in Facebook

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  3. Learning from Logs

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  4. Beyond the Buzz:Planning Library Facebook Initiatives Grounded in User Needs

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  5. "OK, This is Just Too Weird": Identifying Outreach Opportunites in Facebook

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  6. Two Programs, One Service: Recursive Assessment in the Gelman Library System's IM Reference Service

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