The operations and maintenance (O&M;) of the electric smart meter (ESM) systems constitute the most expensive systems engineering lifecycle phase, where resources drive costs up. Customer service calls activities are one of the cost items that are directly linked to the success of smart meter...
The U.S. healthcare system is the largest and most complex system worldwide. Many aspects of it necessitate major reforming to improve the quality of care and efficiency, reduce redundancies, and to restructure the existing cost structure. The Health Information Exchange (HIE) was initiated in...
Systems engineering measurements provide the decision maker a method to effectively manage uncertainty throughout the systems engineering lifecycle including entrance into key project milestones. Premature transition through project milestones or decision gates is likely to lead to cost and...