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Filtering by: Bibliographic citation sim Edwards, E. & Palacios-Wilhelm, S. (2008, July). Two programs, one service: Recursive assessment in the Gelman Library System's IM reference service. Poster presented at the MARS Management of Electronic Resources and Services Committee Virtual Poster Session: Using Evaluation Data to Change & Improve Virtual Reference, Anaheim, CA. Remove constraint Bibliographic citation sim: Edwards, E. & Palacios-Wilhelm, S. (2008, July). Two programs, one service: Recursive assessment in the Gelman Library System's IM reference service. Poster presented at the MARS Management of Electronic Resources and Services Committee Virtual Poster Session: Using Evaluation Data to Change & Improve Virtual Reference, Anaheim, CA.

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