Contributing to the burgeoning corpus of literature examining the deleterious impacts of toxic leadership upon employees and organizations, the present study utilizes 15 study participants' reported critical incidents of toxic leader targeting to conceptualize and to narrate the relationship...
This study investigated the construct of the learning organization in the restaurant industry. Descriptive accounts of learning were gleaned from face-to-face interviews, focus groups, observations, document analysis, and data from the Dimensions of the Learning Organization Questionnaire (DLOQ)...
Abstract of Dissertation The Perceptions of Hospitality Employees from Diverse National CulturesRegarding the Humane OrganizationThe purpose of this case study was to explore the way hospitality employees from different national cultures in a US-based hotel perceive their workplace to be a humane...